Doing Business

The Conditions of Use document details the terms and conditions that apply to flights operating at the airport. The document includes:

> Definition of terminology
> Operational conditions
> Payment terms
> Data requirements
> Schedule of charges for:

• Landing
• Departing passengers
• Parking
• Peak/Off-peak
• Noise and weight categories
• Rebates

Our Conditions of Use document, along with a list of our sundry charges can be downloaded in PDF format below :

> Aberdeen International Airport Conditions of Use 2023
> Aberdeen International Airport Sundry Charges 2023
> AGS Airports IT Service Rate Card 2023
> Aberdeen International Airport Conditions of Use 2024
> Aberdeen International Airport Sundry Charges 2024

The property team at Aberdeen International Airport manages a diverse property portfolio.

This includes offices, airside support facilities, airline lounges, warehouses, airline desks, ground handling accommodation, fuel facilities, crew reporting centres and aircraft hangars.

Effective management of the property portfolio is vital to the operation of the airport, with our customers heavily reliant on the availability of accommodation and our quality of management.

If you would like to know more about our portfolio of property services at and around our airport, please contact Lisa Thain via email.

Why not contact us to find out what we can offer you?

If you would like further information about what airport property is currently available contact Lisa Thain via email.

We would be delighted to show you around and answer all your questions. Aberdeen Airport isn’t just an airport – it’s a great place for doing business.

Aerodrome Safeguarding is essentially the protection of a set of flight safety surfaces around the airfield, from any potential physical or technical impacts of a proposed development.

In 2003, BAA assumed responsibility from the Civil Aviation Authority (CAA) as the statutory safeguarding consultee for developments within its individual aerodrome areas. As of September 2012, the responsibility of Aberdeen International Airport’s (AIA) safeguarding was transferred from a central planning team in Heathrow, to AIA, who now oversees all planning applications and pre-planning requests.

The aerodrome safeguarding process is included in UK Legislation as an integral part of planning procedures as outlined in the Town and Country Planning (Safeguarded Aerodromes, Technical Sites and Military Explosives Storage Areas) (Scotland) Direction 2003. It also forms part of AIA’s license agreement, as administered by the CAA, to ensure and maintain the integrity of safe flight operations in and around the aerodrome.

Areas of development interest within 15 km of AIA:

• Tall Structures
• Masts or antennas emitting signals which could interfere with airport navigation aids
• Landscaping schemes which encourage wildlife habitats, including SUDs
• Developments using highly reflective materials such as glazed roofs or photo voltaic cells
• Use of cranage and other tall construction equipment (within 6km)
• Lighting and illuminated signage
• Firework displays, balloon releases and blimp launches

The above list of developments is not exhaustive and AIA encourages early pre-application dialogue with developers where their development may impact upon the operations of the Airport. Pre-application guidance is free of charge for all developments, subject to availability of resource.

We have created a dedicated page regarding flying drones near our airport. For more information, see here.

The effects of wind turbines on airport radar and navigational systems may lead to a substantial degradation of the ability to provide Air Traffic Services (ATS). It is therefore important for AIA to take a proactive approach together with windfarm developers to ensure the continued safe and efficient operation of the ATS. Any wind farm/turbine application within a 30km radius of the airfield, must be assessed by AIA’s Safeguarding Team to ensure there is no physical or technical effect on safe airport operations.

All Planning Applications received by the Local Planning Authority (LPA) will be forwarded to AIA, as a statutory consultee, for assessment. AIA will assess such applications, in conjunction with National Air Traffic Services (NATS), and forward a formal response to the LPA.

Please note that whilst every effort will be made to offer pre-application advice on turbine proposals with regard to suitability of location (physical safeguarding), technical effects on radar and navigational systems are assessed by NATS. NATS offer a chargeable pre-application service.

Cranes and other tall construction equipment operating with 6km of the airport require a crane permit.

Cranes and other tall construction equipment can cause a serious hazard to flight safety, by impacting obstacle limitation or instrument flight procedure surfaces and/or affecting navigational aids and communication equipment. Our crane permit leads will assess your proposed construction operation to ensure this can be undertaken without impacting air safety.

Please click here to apply for a permit.

Charges for this service are detailed below:

We encourage you to apply as early as possible as detailed safety assessments, if required, may take longer to complete.

Additional technical assessments may be required which may incur additional charges.

A copy of your permit must remain with the crane for the duration of the operation and must be produced if requested by airport staff or the police. Under the Air Navigation Order it is an offence to act recklessly or negligently in a manner likely to endanger aircraft.

For any enquiries please contact ABZcranes@aiairport.com.

For an overview on Aerodrome Safeguarding and an understanding of what may or may not effect AIA operations, please refer to the AIA Aerodrome Safeguarding Guidance Document.

For further guidance on issues relating to aerodrome safeguarding in general, please refer to the Airport Operators Association Guidance Notes.

Alternatively, for more information on the AIA safeguarding process, or to discuss a pre-application proposal, please contact the Safeguarding Team at safeguarding@aiairport.com.

At Aberdeen International Airport, our procurement team works with suppliers to deliver maximum value in the procurement of all goods and services, while ensuring that the highest possible standards are maintained.

Our Procurement Policy

Aberdeen International Airport adopts a clear, concise and fair contracting policy.

Standard PO terms and conditions.
Revised 212 March 2021

Contact Procurement

For supplier enquiries, please contact:

Procurement Department
Glasgow Airport
Erskine Court
St Andrew’s Drive
Paisley
PA3 2SW

Email: AGSProcurement@agsairports.co.uk

We are always keen to hear from airlines and tour operators who wish to explore the possibility of doing business at Aberdeen International Airport and developing their business by providing services for our affluent and mobile community. On-going marketing support is a given to ensure we succeed together.

As the largest airport media owner in the UK, Global is an expert at creating exciting media solutions that reach both international and domestic travellers, and match the premium airport setting. From record-breaking radio stations and award-winning podcasts, to a massive outdoor estate and a pioneering digital advertising exchange (DAX) – Global brings brands and audiences together at scale.

Global work with national and local brands across all categories, so please get in touch below to speak to one of their expert advisors

Company: Global

Website: global.com/airport-advertising

Contact: 0333 200 6000

Key Stats:

• The most influential 10% of the population are 4x more likely to be found at the airport
• Key decision makers are 76% more likely to be found at the airport
• 83% of global frequent travellers feel brands advertised at the airport are prestigious
• Aberdeen has the highest business birth rate outside of London
• 53% of passengers at Aberdeen Airport are travelling for business purposes

Aberdeen Airport's official magazine is called Skylife, which is published quarterly. Some 27,000 copies are printed and distributed in the airport terminal and around Aberdeen City and Shire.

The magazine includes airport news, new destinations information, local features, as well as what to do in and around Aberdeen.

If you would like to advertise in Skylife or require further information, please contact:

Carol-Anne Forbes
0141 302 6418 / 07590 634434
carol-anne.forbes@skylifemag.co.ukmail

Join the Aberdeen International Airport affiliate program today and monetise your website traffic by referring sales to aberdeenairport.com.

Aberdeen International Airport serves over 3 million passengers every year and flies to over 40 direct destinations from the North East of Scotland.

Parking – Our car parks are located closest to the airport terminal building.  Affiliate partners can sell our Long Stay, Short Stay, Priority and Park & Depart products.

Lounges – The Northern Lights Lounge offers all passengers premium quality at a fair price.  Inspired by the very best of Aberdeenshire, guests can enjoy a wide selection of locally-sourced, quality food and drink options, as well as taking-in panoramic runway views before their flight.  Affiliates can sell tickets to the Northern Lights Lounge.

Aberdeen International Airport wishes to partner with publishers of all varieties however we are especially keen to hear from you if you have any of the following types of websites:

• Travel specific sites
• Aberdeen location specific sites
• Demographic specific sites (e.g. students, over 50’s, corporate)
• Lifestyle specific sites (e.g. beach holidays, skiing, golf, hiking, cycling)
• Car parking or lounge specific sites
• Aberdeen-based social influencers

Standard suite of brand and offer led banner creative.

The Aberdeen International Airport affiliate program resides on Affiliate Future – Sign up here

Please get in touch if you have any questions concerning Aberdeen International Airport’s affiliate program.

Luke Shipway
Accounts Executive
T: +44 (0)20 7936 6791
E: luke.shipway@affiliatefuture.co.uk

One Stop Shop provide professional maintenance services. All services are carried out by fully competent on site tradesperson who are already full Aberdeen International Airport pass holders with access to all areas, including airside. These tradespersons are all site familiar and have been inducted through the Aberdeen International Airport control of contractors process. We cover a range of services, including:

• Electrical Maintenance & Testing
• Electrical Installation
• Mechanical Maintenance & Testing
• Civil Engineering works
• Joinery Services
• Painting
• Ground works
• Plumbing Service
• IT services
• Cleaning
• Airside Escorting

Why One Stop Shop?

• Our tradespersons are on site at all times
• Our tradespersons are full security pass holders, eliminating the need for temporary security passes and the requirement to gain control of contractors approval to work on our site
• Our team hold all the relevant experience, training and all the health and safety requirements in place to conduct work on the airport grounds
• We have a large catalogue of contractors that work in the airport on a regular basis and know the site

All electrical work complies with the legal requirements of the Electricity at Work Regulations 1989 and the Management of Health & Safety at Work Regulations 1999.

It is also fully compliant with BS 7671 : 2001 Requirements for Electrical Installations (IET Wiring Regulations 17th Edition).

Tradespersons are fully compliant with all AIA Safe Systems of Work (SSOW) and all other statutory regulations and British Standards. This service is backed by a quality inspection process.

Electrical Maintenance & Testing

• Fixed electrical installation testing (5 years)
• Thermal Imaging
• Portable appliance testing (PAT)
• Residual current device testing (RCD’s)
• Fault investigation and repair
• Earth bed testing
• Testing and repair of fire alarms
• Testing and repair of emergency lighting
• Testing and repair of CCTV
• Testing and repair of security systems
• Repair and re-lamping of all types of external/internal lighting

Electrical Installation

• Minor electrical installations and alterations to existing wiring

• Maintenance and repair of split air conditioning systems
• Maintenance and repair to roller, sliding and fast action doors
• Pump maintenance
• Maintenance of heating and ventilation Systems

• Installation, maintenance and repair to all surfaces on roads, car parks, paths and general areas.
• Slabbing and loose chips
• Interceptor and slot drain cleaning
• Foul and storm drain cleaning/blockages clearing

• Installation, maintenance and repair on doors (including ironmongery)
• Ceilings, walls and shelving
• Dilapidations
• Rest room/kitchen installation and maintenance

• All internal and external coverings including all specialist finishes

• Installation, maintenance and repair to all water services including supply and waste pipework
• Legionella testing to comply with the current ACOPS L8 standard

• Landscaping, grass management
• Borders and general horticultural

• Cleaning
• Airside escorting
• Specialist waste services

• Moving phone and network lines

Email: ABZOneStopShop@aiairport.com

We own a state-of-the-art telecommunications infrastructure, based on future-proof technology, that forms the basis of our service portfolio and on which we currently provide the following services:

• Telephony - telephones, fax and PDQ connectivity
• Managed LAN services
• Wireless LAN
• Fibre cabling
• Flight Information Display Screens (FIDS)
• Staff Information Systems (SIS)
• CCTV
• IPTV - television connectivity

For further information, please contact IT.commercial@agsairports.co.uk.

We pride ourselves on recognising and implementing retail opportunities that meet our unique consumer trends and passenger profile. If you'd like to know more please contact Emma Small via email.

For other airport contacts, visit our contact us page.